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Social Psychology Quarterly · 2014 · C-QWELS

When Believing You're in Control Makes Things Worse

A strong sense of personal control usually protects mental health—but not always. Across two national panel surveys of American and Canadian workers, this study shows that for people facing the threat of job loss, high levels of perceived control are associated with more distress, not less, once a critical threshold is crossed.

Authors
Paul Glavin · Scott Schieman
Published
December 1, 2014
Read time
25 pp · 8 min
860
U.S. workers in the WSH panel sample
2,361
Canadian workers in the CANWSH panel sample
2
Countries with independent panel replications
~20%
WSH workers reporting moderate or high job insecurity at Wave 1
~20%
CANWSH workers reporting moderate or high job insecurity at Wave 1

What we studied

A sense of personal control—the belief that what happens to you results from your own actions rather than chance or outside forces—is one of the most consistently documented protective factors for mental health. Decades of research show that people who feel in control of their lives report less depression, less anxiety, and greater resilience when stressors arise. But that body of research largely assumes the benefit holds regardless of circumstances. This study asks a sharper question: does the mental health advantage of feeling in control persist when the situation itself is genuinely beyond your control?

The study draws on Mirowsky and Ross's instrumental realism model, which proposes that there is an optimal level of perceived control—one that balances healthy optimism with realistic appraisal. When beliefs about personal agency become unrealistically high relative to what a person can actually influence, those beliefs may produce frustration, self-blame, and ultimately more distress rather than less. The model predicts that this tipping point arrives sooner for people in constrained circumstances. Job insecurity—the perceived threat of losing one's job—represents precisely such a circumstance: it is uncertain, often beyond an individual's power to resolve, and has grown more common across all occupational levels since the 1970s.

To test whether job insecurity shifts the point at which high control beliefs become counterproductive, the researchers analyzed two national panel studies: the Work, Stress, and Health Study (WSH), a two-wave U.S. telephone survey conducted in 2005 and 2007 (860 workers in the panel sample), and the Canadian Work, Stress, and Health Study (CANWSH), a two-wave national Canadian survey conducted in 2011 and 2013 (2,361 workers in the panel sample). Both studies measured psychological distress, perceived control, and perceived job insecurity at two time points, which let the researchers track how each worker changed over time while holding constant the stable traits that make people differ from one another.

What we found

The headline finding is that job insecurity fundamentally changes how perceived control relates to mental health. For workers who feel their jobs are secure, perceived control operates as expected—it is either unrelated to distress (in the U.S. sample) or tied to modestly lower distress (in the Canadian sample). But for workers who perceive a moderate or high chance of job loss, the relationship bends: more perceived control initially reduces distress, but this benefit fades and eventually reverses. In the U.S. sample, distress actually rises among insecure workers once perceived control climbs past roughly the typical level of control for the full sample. In the Canadian sample, the reversal is less pronounced but the pattern among highly insecure workers stands clearly apart from both secure workers and moderately insecure workers.

Among U.S. workers, this turn showed up clearly for both those facing a moderate chance of job loss and those facing a high chance. In the Canadian sample, it held up only for those reporting a high chance of job loss, and further tests confirmed that this group's pattern stood clearly apart from those reporting only a moderate chance. These patterns hold after adjusting for job pressures, job autonomy, work hours, occupation, income, gender, age, education, marital status, and children in the household.

A notable surprise in the U.S. data is how early the tipping point arrives. In the American sample, the benefits of control begin to erode at roughly average levels of control—meaning that even workers with only moderately high control beliefs are worse off when facing job insecurity. The Canadian pattern shows a similar but somewhat less acute dynamic. The authors interpret the U.S.–Canada contrast as possibly reflecting contextual differences in labor market protection and safety-net generosity, though the study design cannot test this directly. The finding that the costs of high control emerge within the range of ordinary variation—not just at extreme ends—is what makes this result matter in practice.

What this means

The idea that feeling in control is always good for you turns out to be conditional. When the threat is real, persistent, and largely outside a person's power to resolve—as job insecurity so often is—high control beliefs can become a liability rather than an asset. For employers, policymakers, and individuals navigating uncertain labor markets, this finding reframes the relationship between mindset and well-being in a way that has direct practical consequences.

1
For Employers

Reducing job insecurity matters more than coaching resilience

This research suggests that interventions aimed at boosting workers' sense of personal agency will have limited—and potentially counterproductive—effects if the underlying source of uncertainty is left unaddressed. Employers who communicate honestly about job security, involve workers in decisions during restructuring, and minimize prolonged periods of ambiguity are likely to do more for employee mental health than well-being programs that focus on individual mindset. Where layoffs are unavoidable, providing timely and transparent information helps workers move from uncertain anticipation to active planning.

2
For Policymakers

Labor market protections buffer the mental health costs of insecurity

The finding that the reversal of control benefits was more pronounced and arrived earlier in the American sample than in the Canadian one is consistent with the broader labor market context of each country. Stronger employment protections, more generous unemployment insurance, and accessible retraining programs may raise the threshold at which job insecurity becomes mentally harmful—and limit the conditions under which high personal agency turns self-defeating. Policies that reduce precarity across occupational groups, not just low-wage workers, have mental health implications that extend well beyond economics.

3
For Everyone

In genuinely uncertain situations, self-blame may be the real risk

Strong beliefs in personal agency are valuable—but this research suggests they work best when the situation actually responds to your actions. If you are facing job insecurity or another threat that is largely outside your control, placing excessive responsibility on yourself to resolve it can amplify distress rather than reduce it. Acknowledging the limits of what you can control, seeking social support, and focusing on what is actionable—updating skills, building networks, planning financially—may serve mental health better than doubling down on the belief that outcome depends entirely on personal effort.